Policies

Refund and replacement policy.
We offer refunds for any unshipped orders. Once the orders have been shipped, we are glad to replace any damaged or defective products promptly. We require ...
Thu, 5 Nov, 2020 at 12:30 PM
What is the cancellation policy?
You may cancel your month-to-month subscription at any time.  Shipments that have already been sent will still be billed. Prepaid and discounted subscriptio...
Thu, 5 Nov, 2020 at 12:30 PM
My plant is damaged - can you help?
While we try our best to carefully package each plant, we understand things may happen beyond our control during transit and we want you to enjoy a healthy ...
Thu, 5 Nov, 2020 at 12:29 PM
My container is damaged - what do I do?
We’re happy to send replacements for any containers that may have arrived damaged. We want all our customers to experience the joy of putting their entire c...
Thu, 5 Nov, 2020 at 12:52 PM