Policies

What is the refund and replacement policy?
We offer refunds for any unshipped shipments. We’re happy to replace any damaged items promptly and require photos or other approved documentation for repla...
Fri, 15 Nov, 2019 at 2:16 PM
What is the cancellation policy?
You may cancel your month-to-month subscription at any time.  Shipments that have already been sent will still be billed. Prepaid and discounted subscriptio...
Fri, 15 Nov, 2019 at 2:16 PM
What happens if my plants are damaged during shipping?
We’re happy to send replacements for any plants that don’t arrive looking happy and healthy. While we try our best to carefully package each plant, we under...
Fri, 15 Nov, 2019 at 2:18 PM