Policies

What is the refund and return policy?
Due to the nature of our products, we can only issue refunds and  accept returns in the unfortunate event that your delivery arrives  damaged. In the event ...
Tue, 13 Aug, 2019 at 2:00 PM
Do you take returns or exchanges?
We don’t accept returns or exchanges on subscription boxes or the  items in them. But if an item arrives damages or is missing from your  box, we’ll mail yo...
Tue, 13 Aug, 2019 at 2:01 PM
What is the cancellation policy?
You may cancel your month-to-month subscription at any time.  Shipments that have already been sent will still be billed. Prepaid and  discounted subscripti...
Tue, 13 Aug, 2019 at 2:01 PM
What happens if my plants are damaged during shipping?
The Plant Club offers offers a 100% satisfaction guarantee, so we’re happy  to ship you a replacements if your plant(s) arrived in a state  of disrepair.  
Tue, 13 Aug, 2019 at 2:02 PM