The default setting for non-gift subscriptions is “renew”. The default setting for gift subscriptions is “not renew”. You can also choose whether or not your subscription will renew at check out. Subscriptions renew based on their original term length.
If you’re unsure if your subscription will renew, you can log into your account and check your subscription’s information. You should see either a “renews on” date or an “expires on” date. You should also expect to receive a renewal notice about 2 days before your subscription renews.
We’re always happy to make sure that your subscription is set up the way you prefer. If you have any questions or request, please email us at Sales@ThePlantClub.com.
More about how renewals work:
- You can log in to your account and change the renewal setting at any time.
- Your on-file payment method will be charged on the 11th day of each renewal month.
- "Skip a month" allows you to delay the new renewal date by one month.
- Renewal dates can be changed via special request to Sales@ThePlantClub.com or create a help ticket.